How to add an Article
Here you can be able to view, edit and add knowledge base articles and part of the details include title of the knowledge base article, the hits, likes, category of the article, status of the knowledge base article, that is whether the article is active or suspended among other details.
Help Desk
Submitting a Ticket Request When it comes to getting support from us at The Great Seven, submitting a support ticket is one of the best ways to request assistance. To help with this task, it can be helpful to realize the way that our ticketing system works. In this article we'll go...- Invoice Management
- An invoice is a commercial document that is issued by a seller to a buyer, relating to a sale transaction and indicates the products or services, their quantities and the agreed prices th...
- What is Priority Support?
- Priority Support is available to customers on the Business license tier and allows jumping to the front of the queue in addition to priority escalation. * Priority Support incurs addit...
- Quotations Management
- A quotation which is also known as a proforma invoice or quote is a document that a supplier submits to a potential client with a proposed price for the supplier's goods or services ba...
- Account Profile Rating
- According to The Great Seven, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means that the mor...
- What is online accounting software?
- Online accounting software is sometimes called 'cloud-based software'. It allows users to create, store and send invoices from any device. You don't need anything saved on your computer, and...
