Knowledgebase



Support Knowledgebase Articles
Help Desk Tickets Management
The ticketing system is a tool that companies use to manage processes, tasks, service requests, and issues for the benefit of its community of users. The system therefore helps the ...

Callback Requests
A callback request on site, or callback option, also known as virtual hold , allows a customer to leave their number when agents are busy and receive a return call when an agen...


Popular Knowledgebase Articles
Help Desk
Submitting a Ticket Request When it comes to getting support from us at G7Bill Inc, submitting a support ticket is one of the best ways to request assistance. To help with this ...

Invoice Management
An invoice is a commercial document that is issued by a seller to a buyer, relating to a sale transaction and indicates the products or services, their quantities and the agreed prices th...

G7Bill Preloaders - GIF, SVG, APNG loading animations
Loading GIF or, so called loader gif is an animation that indicates a loading process on a web-site or an application. Being an critically important part of web-site and application design ...

Stores & Package Management
Is a combination of various products for sale as one unit. It can also be a complete unit consisting of a number of component items sold separately. G7Bill has got a package featur...

Credit Notes Management
Credit Notes play an important role in the invoicing process, although they’re not always frequently used, and so can be a little confusing to understand. In this article, we demystify...