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What happens if I exceed my client limit?
We'll notify you when that happens and unless you opt-out, we'll upgrade you automatically for uninterrupted operation.

What is Priority Support?
Priority Support is available to customers on the Business license tier and allows jumping to the front of the queue in addition to priority escalation. * Priority Support incurs addit...

What is Standard Support?
Standard support is available to all G7Bill license holders and provides support via email 24 hours a day.

Do you offer help with installation?
Yes, we provide a range of services to help you get up and running including installation, setup and customization

Can I change my plan later?
Absolutely! You can upgrade or change plans at any time.

Are there any setup fees?
No. There are no setup fees for any of our plans.

What is Branding/Linkback?
Our Starter license includes a Licensed to The Great Seven notice displayed on all client facing pages.

Can I customise my invoices in G7Bill billing software?
Yes, go ahead and add your personal touch. G7Bill lets you customize invoices, estimates and sales receipts with a look that suits your brand.

How do I make sure my data is secure in G7Bill online?
When you use G7Bill online, your data is stored on our servers in the cloud. We know that data is one of your company's most valuable assets, so we go to great lengths to protect it.

Can my accountant access my account?
Absolutely. Since your accounting system is connected to the cloud, they can use their own login to access reports like the user management reports, accounting reports, products reports etc ...


Popular Knowledgebase Articles
What is online accounting software?
Online accounting software is sometimes called 'cloud-based software'. It allows users to create, store and send invoices from any device. You don't need anything saved on your computer, and...

Account Profile Rating
According to The Great Seven, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means that the mor...

Quotations Management
A quotation which is also known as a proforma invoice or quote is a document that a supplier submits to a potential client with a proposed price for the supplier's goods or services ba...

Can my accountant access my account?
Absolutely. Since your accounting system is connected to the cloud, they can use their own login to access reports like the user management reports, accounting reports, products reports etc ...

Can I access G7Bill Online accounting software on my mobile phone or tablet?
G7Bill Online can be accessed from any web enabled mobile device with a web browser. The experience is optimised on any iOS device (iPad, iPhone or iPod Touch) and Android tablet or Smartpho...